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| Free Gift |
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| FREE Sterling Silver Heart Pendant and a luxurious jewelry box with every purchase! |
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Customer Service
Payment Information | Shipping Information Anjolee upholds the highest standard of quality for each of our products
while maintaining competitive prices. We guarantee that the quality of all
our merchandise will go beyond your expectations.
We welcome questions and feedback from our customers.
Please contact us using any of the methods below: |  |
 | Email: If you need to email customer service, you may contact us
at service@anjolee.com. All emails are usually responded to within one business day.
|  | Phone: You may reach us by phone, by calling our toll free number 877-ANJOLEE (265-6533).
Our knowledgeable jewelry professionals are available to speak with you Monday through Friday
from 7:30 AM to 5:00 PM PST. We love our products and welcome any questions you may have.
Please feel free to ask one of our representatives for product details and/or recommendations.
|  | Online Chat: The fastest way to get Customer Service is by chatting with an Anjolee representative.
Simply click the Start Chat button to engage a representative Monday through Friday from 7:30 AM
to 5:00 PM PST.
|  | Fax: If you need to send us a fax, you may do so by sending it to (619) 482-0078.
|  | Letter: If you wish to send us a letter, please mail it to the following address:
ANJOLEE
2371 FENTON ST
CHULA VISTA, CA 91914 |
Payment Information
For your convenience, we accept the following payment methods:  | Credit Cards: We accept American Express, Visa, MasterCard, and Discover card.
We verify all credit card payments with a courtesy phone call within 2 business days
of placing your order.
|  | Bank Wire: Please contact us if you wish to arrange payment through a bank wire.
Please note that bank wire payments are accepted on orders of $1,000 or more.
|  | Cashier's Checks: We accept cashier's checks only.
Please note that orders will be processed only after the checks
have been received and cleared in our bank.
Please make checks payable to:
ANJOLEE
2371 FENTON ST
CHULA VISTA, CA 91914
When mailing your check, please include the following information:
Your name, phone number, shipping address, email address, Anjolee's item number,
quantity, and all product configuration details (metal type, carat, diamond quality, etc). |
Currently, sales tax is only collected on orders shipped to addresses in the state of California.
A debit card is treated differently than a credit card by your bank.
A debit card is much like a credit card in that it may display a credit card company logo,
like Visa or MasterCard, but a charge to your debit card uses funds directly from your bank account.
The biggest difference is that your bank may institute a daily charge limit on your debit card.
If the price of your order exceeds a daily limit set on your debit card we will notify you,
as this will prohibit us from processing your order.
If you have questions or concerns about our payment policy, you may contact
the Anjolee customer service at service@anjolee.com or 877-ANJOLEE (265-6533).
Shipping Information
Since we manufacture all jewelry items based on your specifications, please allow 3 business
days for manufacturing. We will then ship the order based on the shipping method that you
choose in the shopping cart section of the checkout process. You will receive an email confirmation
upon shipping day that will include all of your tracking details.
Anjolee is Proud to Offer Free Shipping on all Orders: We're pleased to offer FREE FedEx® shipping for every order within the United States. For your protection, Anjolee always - Insures and registers all items for their full value.
- Uses FedEx to ensure safe delivery of your order.
- Requires that all deliveries must be made to a physical business
or home address only. Anjolee does not ship to P.O. Box addresses. - Requires an adult to sign for the package.
- Sends the FedEx tracking information to the email address you provided at the time of your order,
once the item has been shipped, so you can track when your package will arrive. - Signature Requirements: We require a signature for delivery regardless of any waivers
you have from FedEx®. These requirements are for our customers’ protection. If you would
like to arrange delivery to a FedEx® location, call one of our customer service agents at 877-265-6533
prior to receiving your shipping confirmation email. Please have your order number available when you call.
Insurance: All orders placed on Anjolee.com are sent fully insured.
* Please note that we cannot ship to P.O. Boxes. We understand that jewelry is often given as a gift or for a special occasion, so we are extremely flexible
in order to make sure we keep this a wonderful surprise. We can ship your order to an alternate address
such as your workplace in order to maintain this surprise. Simply enter an alternative SHIP TO address
in the shopping cart portion of the checkout process.
If you have any questions about our shipping policy, please do not hesitate to contact our
Customer Service Department at (877)265-6533 or service@anjolee.com. |
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