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THE ANJOLEE WARRANTY

Anjolee offers a lifetime warranty which covers free prong tightening, re-polishing, rhodium plating and cleaning services.
In addition to the lifetime warranty, Anjolee provides a one-year warranty on manufacturing defects The warranty period starts from the day the order
is received by the customer and extends to 365 days after that date. It covers the quality of diamonds, metal, total carat weight, gemstones, and craftsmanship.

A lifetime of care for your jewelry

Anjolee's lifetime warranty ensures your fine jewelry
will always be as beautiful as the day you bought it.

The lifetime warranty covers free prong tightening,
re-polishing, rhodium plating and cleaning services.

For warranty services, contact an Anjolee jewelry
specialist to arrange the return and care for your piece.

Manufacturing Warranty

Anjolee provides a one-year warranty on manufacturing defects, which covers the quality of the diamonds, metal total carat weight, gemstones and craftsmanship. The warranty period starts from the day the order is received by the customer and extends to 365 days after that date.

Under the warranty, Anjolee will conduct a courtesy inspection of the piece and provide a resolution. Anjolee can also provide repair services of its own jewelry of all issues described above outside its warranty. For repair services, contact an Anjolee jewelry specialist who can arrange the return and provide you with a cost estimate.

Warranty Exclusions: The Anjolee Warranty does not cover improper handling, wearing, storage, negligence, wear and tear, accidents, that may result but not limited to
chipped stones, loose or lost stones, bent mountings, and scratches or other factors that occurred not due to manufacturing defects of the original craftsmanship.

Manufacturing Warranty

Anjolee provides a one-year warranty on manufacturing defects, which covers the quality of the diamonds, metal total carat weight, gemstones and craftsmanship. The warranty period starts from the day the order is received by the customer and extends to 365 days after that date.

Under the warranty, Anjolee will conduct a courtesy inspection of the piece and provide a resolution. Anjolee can also provide repair services of its own jewelry of all issues described above outside its warranty. For repair services, contact an Anjolee jewelry specialist who can arrange the return and provide you with a cost estimate.

Warranty Exclusions: The Anjolee Warranty does not cover improper handling, wearing, storage, negligence, wear and tear, accidents, that may result but not limited to
chipped stones, loose or lost stones, bent mountings, and scratches or other factors that occurred not due to manufacturing defects of the original craftsmanship.

Diamond Guarantee

Anjolee guarantees that all diamonds sold are authentic and genuine.

Anjolee will never sell treated, enhanced or lab-created diamonds. Each diamond is hand selected and carefully inspected by gemologists before setting.

When selecting diamonds, there is a high and low range of the color and clarity grades combination. Anjolee guarantees that each diamond will always be in the higher range.

If you would like to purchase a third-party certificate, Anjolee recommends the reputable GIA and IGI laboratories.

CARAT WEIGHTS

The total carat weight represents the sum of all the diamonds and gems weights set in the jewelry item.

In some cases, the diamond(s) and/or gem(s) that are received may weigh slightly more or less than the ordered weight.

The Federal Trade Commission permits jewelry manufactures to fulfill orders with a precise range associated to the total carat weight fractions.

CARAT WEIGHTS

The total carat weight represents the sum of all the diamonds and gems weights set in the jewelry item.

In some cases, the diamond(s) and/or gem(s) that are received may weigh slightly more or less than the ordered weight.

The Federal Trade Commission permits jewelry manufactures to fulfill orders with a precise range associated to the total carat weight fractions.

METAL STAMPS

All items ordered from Anjolee will include two stamps placed discreetly in area that will not interfere with the design.

One stamp indicates the metal type of the item ordered and the other is the Anjolee trademark.

Generally, the stamps will be placed on the inside of the band of a ring, on the bail of a pendant, the post or setting of the earring setting, or on the clasp of a necklace or bracelet.

All jewelry stamps placed by Anjolee adhere to strict guidelines set by the Federal Trade Commission.

Gemstones

Gemstones weight is measured in carats.

Similar gemstone dimensions may have different densities and yield different carat weights.

For instance, a 6.5mm round sapphire may be heavier or lighter than a similar size emerald gemstone.

Gemstones

Gemstones weight is measured in carats.

Similar gemstone dimensions may have different densities and yield different carat weights.

For instance, a 6.5mm round sapphire may be heavier or lighter than a similar size emerald gemstone.

THIRD PARTY LIMITATION

Any alteration of the piece of jewelry by a third party individual unrelated to Anjolee and its affiliates, will void the warranty. The alteration includes, but is not limited to polishing, resizing, repairing, stone replacement, engraving, stamping, and metal plating.

If the jewelry needs repairing, please contact an Anjolee jewelry specialist to arrange the repair or adjustment. With proper care, you should enjoy years with your fine jewelry. If you have any additional questions or concerns please contact a specialist at 1-877-ANJOLEE or send an email to service@anjolee.com.